http://dspace.daffodilvarsity.edu.bd:8080/handle/123456789/51 2026-04-27T00:31:36Z 2026-04-27T00:31:36Z Islam, Rakibul http://dspace.daffodilvarsity.edu.bd:8080/handle/123456789/11576 2024-02-29T21:00:51Z 2023-11-15T00:00:00Z

Tracer Study on Marketing Bachelor Program 2019-2022 Islam, Rakibul This research explored the congruence between higher education outcomes and labour market demands, explicitly focusing on graduates from the Marketing Bachelor Program between 2019-2022 at Daffodil International University. The central objective was to determine how well the skills developed at the University align with the contemporary labour market requirements. A quantitative methodology, employing the Tracer Study approach, was utilized. This approach critically examines students' learning outcomes after graduating by surveying various stakeholders, including the graduates themselves. For the context of this research, a focused group of 197 graduates from the Marketing Bachelor Program 2019-2022 cohort at Daffodil International University were surveyed. The instrument used was a customized version of the Association of African University's tracer study questionnaire, adapted to align with the specific context of the University and the study's aims. Key findings suggest that Daffodil International University does, to a notable degree, equip its marketing students with relevant skills that resonate with the labour market's needs. However, respondents raised concerns regarding certain study conditions within the institution. Specific areas for enhancement identified included the overall learning environment, curriculum relevance, strengthening faculty engagements, and fostering alumni connections. A significant point of divergence from some other African contexts was the employment rate: most of the respondents from this cohort were gainfully employed. Furthermore, while employment was notable among respondents, they expressed discontent with their current job roles. This highlights the need for a more tailored skill development approach to ensure that the education provided aligns more with real-world job demands.These findings have paramount implications for curriculum design, higher education policy formulation, and quality assurance in higher education. The study recommends that institutions like Daffodil International University emphasize strategic initiatives to enhance the harmony between higher education outcomes and labour market expectations. One such enterprise could be integrating comprehensive internship and practicum programs, ensuring graduates are better equipped with skills directly applicable to their desired career paths.

2023-11-15T00:00:00Z Akter, Sakila http://dspace.daffodilvarsity.edu.bd:8080/handle/123456789/11150 2023-10-08T21:00:45Z 2023-09-16T00:00:00Z

“Digital Banking System of United Commercial Bank PLC” Akter, Sakila The BBA temporary job program is an imperative part of the course necessities, as it gives understudies a genuine openness to the difficulties of the business world. This program commonly goes on for a very long time and includes working with representatives at an assigned organization, for example, the Savar part of Joined Business Bank PLC. This internship's primary objective is to provide students with the opportunity to apply theoretical concepts in a real-world setting. The program covers a time of 8-12 weeks and envelops various hierarchical connections, including understudy drives, monetary organizations, and improvement projects. Endless supply of the credit hours expected for the BBA program, understudies are expected to present a report itemizing their commonsense encounters. The temporary position program is intended to furnish understudies with a difficult climate in their pertinent field, where they can apply their hypothetical information to commonsense circumstances. Students learn about the realities of business during their academic careers and get a taste of the unique atmosphere of the organization during internship training. This assists with fostering their certainty and information as they leave on their vocation ways. In this way, every college has an arrangement for giving business temporary jobs to their understudies. Also, this program gives understudies the chance to apply the hypothetical information acquired from their traditional talks, books, diaries, contextual investigations, ventures, and studios, and contrast them with certifiable settings.

2023-09-16T00:00:00Z Hassan, Mohamed Saed http://dspace.daffodilvarsity.edu.bd:8080/handle/123456789/10976 2023-07-31T21:00:44Z 0023-06-19T00:00:00Z

An Evaluation of the Quality of Somalia's Services Hassan, Mohamed Saed The quality of services provided by service-based organizations is a critical factor in a country's economic growth and development. In Somalia, the service sector is a significant contributor to the country's economy, providing employment opportunities and generating revenue. However, the quality of services provided by service-based organizations in Somalia has been a concern for the government and customers. There is a need to evaluate the service quality of Somalia's services to identify the areas that require improvement and develop effective strategies to enhance the quality of services provided. The problem is that there is a lack of research on the service quality of Somalia's services, making it challenging to identify the areas that need improvement and develop effective strategies to enhance the quality of services provided. This study aims to address this problem by evaluating the service quality of Somalia's services based on the SERVQUAL model. The SERVQUAL model is a widely used framework for evaluating service quality that measures the customer's perception of service quality based on five dimensions: tangibility, responsiveness, reliability, assurance, and empathy. This study's research problem statement is to determine the service quality of Somalia's services based on the SERVQUAL model, identify the areas that need improvement, and make recommendations to enhance the quality of services provided by service-based organizations in Somalia. The general objective of this study is to evaluate the service quality of Somalia's services using the SERVQUAL model, assess the five dimensions of service quality (tangibility, responsiveness, reliability, assurance, and empathy), identify areas that require improvement, and provide recommendations to enhance the quality of services provided by service-based organizations in Somalia. The specific objectives of the study are to measure the tangibility, responsiveness, reliability, assurance, and empathy of Somalia's services, identify problems related to the quality of services provided in Somalia, and make recommendations to solve these problems. The scope of the study is limited to evaluating the quality of services provided in Somalia and does not include an assessment of the country's overall economic or political situation. The study will be conducted using a quantitative approach, and data will be collected from customers of various service providers in different sectors, including healthcare, education, transportation, and finance. The study will also identify the challenges related to service quality in Somalia, such as lack of infrastructure, insufficient training of service providers, and inadequate government support. Somalia has been affected by decades of conflict, which has had a significant impact on the country's infrastructure and service provision. The lack of investment in these sectors has resulted in a deficiency of qualified professionals and inadequate resources, making it difficult to provide quality services to the population. The study area covers different sectors, including healthcare, education, transportation, and finance, where customers' feedback will be collected to assess the services provided. The findings of this study will contribute to the existing literature on service quality in developing countries and provide insights for future research in this area. Through this study, policymakers and service providers in Somalia will have an opportunity to understand the current status of service quality in the country, identify areas for improvement, and take measures to enhance the quality of services provided. In conclusion, the quality of services provided by service-based organizations is a critical factor in a country's economic growth and development. This study aims to evaluate the service quality of Somalia's services using the SERVQUAL model, identify areas that require improvement, and provide recommendations to enhance the quality of services provided by service-based organizations in Somalia. The findings of this study will contribute to the existing literature on service quality in developing countries and provide insights for future research in this area.

0023-06-19T00:00:00Z Basak, Priyata http://dspace.daffodilvarsity.edu.bd:8080/handle/123456789/10869 2023-07-24T21:00:44Z 0023-06-08T00:00:00Z

Financial Performance Analysis of ACI Limited Basak, Priyata Internship plays an important role in developing practical knowledge. Through the thesis program, B.B.A students have a fantastic opportunity to study and impart practical knowledge. I signed up for my internship program at ACI Limited in order to complete the B.B.A program's requirement. I have been assigned to complete the Financial Performance Analysis for ACI Ltd. for my internship report. I used the financial statement to assess performance. Ratios, a common size statement, and trend analysis are all included in my analysis. Ratio analysis, Z-score analysis, trend analysis, and other techniques are used when analyzing a company's financial statement. I carefully analyzed the data that I meticulously acquired from a variety of sources. I think this report will provide a thorough picture of ACI Limited's performance.

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