The Role of E-Commerce on Organizational Performance

Abstract

This study's primary goal was to look into how the Saamionline Company in Somalia was performing in terms of e-commerce and organizational development. This study's objective was to close any gaps in the literature and lay the groundwork for understanding various elements of Somalia's organizational performance and e-commerce in general. Organizations must successfully acquire and use her human resources to accomplish this. I) to ascertain whether e-commerce has a positive impact on organizational performance. The average mean of 3.036 indicates that this had a good impact in terms of positive move. II) The average mean of 2.98 for the second goal, which examined the result of customer satisfaction in online showed that this performance was generally good. The study was carried out from August to November of 2022. The research's study area was Hargeisa, Somalia.