Service Provides and Customer Satisfaction of Agrani Bank Plc, Dhanmondi Branch

Abstract

Today's job market is very competitive. That's why our university offers a course called "Project Paper with Internship" (Course Code- ENG 431) to help students stay competitive in the job market. To complete this course, the supervisor directs to choose a suitable institution for internship. This course is very beneficial for students, as part of this course I started my internship at Agrani Bank Plc, Dhanmondi Branch. There I got a thorough understanding of the banking sector. For Example: Banking sector is the place of hope for all of us, because here people's money is kept carefully, through banking, everyone can withdraw money through his account. By depositing money in the bank, many people get money profit. By doing this banking sector internship, I can know the advantages and disadvantages of all people, not only that, customers can also pay their home, office electricity bill, gas bill, telephone bill through this banking. Which makes the quality of human life easier. This internship journey, has been an immense learning experience for me, connecting me to its real reality. Through this I have gained valuable skills and knowledge in the corporate world.