Training & Development Process of IFIC Bank Limited (Darus Salam Road Branch)

Abstract

The importance of practical Training and Development Processes cannot be overstated in the Modern Banking world. This Internship report comprehensively analyzes the Training and Development Process adopted by IFIC Bank Limited at its Darus Salam Road Branch. IFIC Bank Limited is a leading banking institution in the region, known for its commitment to excellence and continuous growth. The Darus Salam Road Branch, while just one of its many branches, holds a pivotal role in the bank's operations in the area. IFIC Bank Limited is a leading banking institution in the region, known for its commitment to excellence and continuous growth. The Darus Salam Road Branch, while just one of its many branches, holds a pivotal role in the bank's operations in the area. The bank employees a blend of traditional classroom training, on-the-job training, and digital e-learning platforms. This holistic approach caters to diverse learning styles, ensuring maximum knowledge absorption and retention.Aside from regular training, the bank emphasizes the importance of continuous professional development. Employees are encouraged to participate in workshops, seminars, and certification courses relevant to the post-training evaluations that are regularly conducted to measure the efficacy of the training modules. Throughout the internship, it was observed that employees who had undergone the training modules demonstrated higher efficiency, increased job satisfaction, and a marked improvement in customer interactions. IFIC Bank's training and development programs face specific challenges like any institution. These include keeping up with rapid technological changes, ensuring consistent training quality across all batches, and addressing the diverse needs of its employees. For future enhancements, it is suggested that IFIC Bank consider increasing its investment in technological tools for training, adopting more personalized training modules, and regularly updating the curriculum based on global banking trends and processes. The Training and Development Processes of IFIC Bank Limited at the Darus Salam Road Branch are robust and Forward-Thinking. They demonstrate a clear commitment to nurturing talent and ensuring the bank's workforce remains at the forefront of industry standards.