An evaluation of customer satisfaction in real estate business of Bangladesh: a study on landing address ltd”

Abstract

The way that practical knowledge operates is complicated, and is put into practice varies significantly from academic information. Practical knowledge is crucial in supporting academic knowledge. An internship program is a fantastic way to demonstrate the relevance of academic knowledge to real-world situations. For this reason, the Department of Business Administration has introduced an internship program designed to provide B.B.A. students with real-world experience. The company was established in 2017, Landing Address Ltd.’s objective was to give clients the best real estate services possible. Landing Address Ltd.’s journey started with a straightforward concept: to establish a real estate firm that prioritizes meeting customers' requirements. Its goal was to establish a business that puts the interests of its clients first by offering individualized solutions specially designed to fulfill their requirements. There were various methods used to gather information and data. Fifty clients in all were questioned. Learn more from individuals who have been employed by this company for an extended period of time. Direct interaction with Landing Address Ltd. representatives, in-person client interactions, desk work, and perusing the company website. In summary, this report's introduction to Landing Address Ltd. can be summarized as follows. The previously mentioned details encompass the financial institution's beliefs, vision, goal, and business strategy, in addition to its historical history. Subsequently, the subject of assessing the quality of services provided by Landing Address Ltd. using the questionnaire model, together with my associated obligations, presents itself. The synopsis displays the many services Landing Address Ltd. offers. Finding the issue with customer satisfaction and client happiness requires this information, which is extremely important.