An Analysis of Customer Service Quality at Premier Bank Limited

Abstract

The time has come and gone for me to express my sincere gratitude and modest thanks to the Almighty Allah, without whose assistance I could not have completed the enormous task of developing this report. In order to finish my internship report on "An Analysis of Customer Service Quality at Premier Bank Limited," I would like to express my sincere gratitude to my parents and one of my supervisors, Md. Alamgir Hossan, Assistant Professor, Department of Business Administration, Faculty of Business & Entrepreneurship, Daffodil International University. As a matter of fact, no devotee can become flawless without the assistance of a scholar. In a similar vein, A excellent instructor is always necessary for a pupil to reach their full potential. For any student, a competent instructor can be a turning point. I want to express how grateful I am to one of my supervisors, Md. Alamgir Hossan, an assistant professor in the department of business administration at Daffodil International University's Faculty of Business & Entrepreneurship. He gave me the chance to finish my internship report, and his advice and recommendations were really helpful. I am particularly appreciative of Mohammad Forhad Iftekhar, AVP and Manager of Premier Bank Limited, Bhaluka Branch, who provided me with the chance to be allowed in this setting. Along with my friends and Elder Brother, I would also like to extend my sincere gratitude to all of the officers at Premier Bank Limited's Corporate Branch in Dhaka for their wonderful assistance and appropriate direction in helping me finish my internship report..