Abstract:
Online transactions are becoming increasingly popular in Bangladesh, starting from
shopping, we transact online. Online payment plays a very important role in paying any
shopping bill. To find any possible problems and enhance the user experience as a whole,
it is crucial to comprehend the degree of client satisfaction with these kinds of
transactions. With an emphasis on aspects including platform usability, transaction
security, and overall customer experience, the poll sought to determine Bangladesh's
degree of customer satisfaction with online transactions. A report based on a sample of
customers through which we understood how customers are satisfied with online
payment and got an idea to understand their opinion. survey's findings indicate that
Bangladesh's mean consumer satisfaction rating for online transactions is 6.2096813773
out of 10. Through this we came to know that all the customers of Bangladesh are
satisfied with online shopping and everyone can improve from everyone's place. Through
this test, we can know more about the value and satisfaction of online transactions in
Bangladesh. They have largely responded to improving customer experience and digital
transactions. All in all, a satisfactory established informed that online shopping plays an
important role.
