Abstract:
In the whole world, the platform of social networking have become a vital part for expressing
feelings because of the swift growth in the digital age. Most of the people convey their feelings by
using textual content, pictures, audio and video. Customer reviews and ratings give important
insights on numerous e-commerce platforms such as Daraz,, Flipkart, Amazon is famous e-
commerce websites to buy online products. The reason is it enables you to have a look on several
of additional customer reviews for the product you are considering. As people share their opinion
about a product by rating, commenting other people seek to understand the positive, negative
experience. This understanding can be done by sentiment analysis. Sentiment Analysis processes
text, comments, rating, reviews and categorizes them into positive, negative opinions. These will
be helpful for the consumers and also the sellers to purchase any products by seeing the ratings
and reviews and sellers can improve the products too.
