| dc.contributor.author | Islam, Ridowanul | |
| dc.date.accessioned | 2025-10-14T08:22:33Z | |
| dc.date.available | 2025-10-14T08:22:33Z | |
| dc.date.issued | 2024-06-25 | |
| dc.identifier.citation | THM | en_US |
| dc.identifier.uri | http://dspace.daffodilvarsity.edu.bd:8080/handle/123456789/14963 | |
| dc.description | Internship | en_US |
| dc.description.abstract | The report's goal is to understand the functions of the Front desk and the relationship between guests and the Front desk department. This report covered the responsibilities of the front desk staff, how guests are handled, complains are accommodate, block rooms as well as demonstrate the overview of Six Seasons Hotel. Throughout my internship, I gained knowledge about the psychological needs of guests and how to approach, accommodate, and interact with them. | en_US |
| dc.description.sponsorship | DIU | en_US |
| dc.language.iso | en_US | en_US |
| dc.publisher | Daffodil International University | en_US |
| dc.subject | CRM Software | en_US |
| dc.subject | Reservation | en_US |
| dc.subject | Communication | en_US |
| dc.subject | Personalization | en_US |
| dc.subject | Service Recovery | en_US |
| dc.subject | Feedback Loyalty | en_US |
| dc.title | Guest Relations Management System of Six Seasons Hotel | en_US |
| dc.type | Other | en_US |