Faculty of Business and Entrepreneurship: Recent submissions

  • Food & Beverage Service Process of Big Kitchen at Hilton Sanya Yalong Bay Resort & Spa (China) 
    Karim, Jamima Binte (Daffodil International University, 2025-09-09)
    This report explores the Food & Beverage (F&B) service operation at Big Kitchen, the main Buffet restaurant at Hilton Sanya Yalong Bay Resort & Spa. Drawing on my personal experience as an intern in the hotel’s F&B department, ...
  • An Internship Report on The Marketing Process of Hotel Nandini 
    Khan, Akib Raza (Daffodil International University, 2025-09-24)
    This report contains an in-depth analysis of the marketing process of an affordable luxury hotel, Hotel Nandini in Dhaka, Bangladesh. The report identifies the marketing efforts of the hotel. It focuses on how the hotel ...
  • Guest Satisfaction Analysis: A Case Study on Hotel Amari Dhaka 
    Rumon, Md Asadujjaman (Daffodil International University, 2025-09-18)
    This internship report examines visitor happiness and hotel service quality at Bangladesh's five-star Hotel Amari Dhaka. In the larger framework of Bangladesh's cutthroat hospitality sector, where online evaluations and ...
  • Food & Beverage Service Process of Horizon Resort & Spa (China) 
    Faysal, F M A H Aman (Daffodil International University, 2025-09-23)
    This report provides a comprehensive analysis of the Food & Beverage (F&B) Service Process at Horizon Resort & Spa, Sanya, China, with the aim of evaluating the quality, efficiency, sustainability, and overall guest ...
  • An Analysis of “Tour Itinerary Design: A Study on Sinbad Tours & Travels” 
    Mahamud, M Saleh (Daffodil International University, 2025-09-24)
    Sinbad Tours and Travels started in 2018. It is a travel agency in Bangladesh that sells tickets, packages, hotel booking, cars, and visa help. It also runs some event services. The agency is approved by IATA and is known ...
  • Enhancing Customer Experience and Sales in the Travel Industry: A Study on Sinbad Tours and Travels. 
    Alam, Muahida Jahin (Daffodil International University, 2025-09-24)
    Founded in 2018, Sinbad Tours and Travels is one of the popular travel agencies in Bangladesh. It provides air ticketing, holiday packages, hotel booking, car rental services, visa support, and event management services. ...
  • Culinary Operational (Cold Kitchen) Process of Le Meridien Dhaka 
    Nasim, Md (Daffodil International University, 2025-09-27)
    This report provides an in-depth exploration of the operational process of food and beverage production in the Cold Kitchen of Le Méridien Dhaka, a prestigious five-star hotel in the capital of Bangladesh. The Cold Kitchen, ...
  • Reservation Systems and Customer Service of Sea Pearl Beach Resort & Spa 
    Rahman, Md. Sajid Arafat (Daffodil International University, 2025-09-25)
    This report reflects my six-month internship at SPBRS, where I served as a reservation executive. SPBRS has a good market reputation in Bangladesh. I gained practical experience in the reservation department. This department ...
  • Digital Marketing Process of Renaissance Dhaka Gulshan Hotel 
    Ghosal, Satirtha (Daffodil International University, 2025-08-31)
    This internship report is a comprehensive but accessible review of the digital marketing strategy of Renaissance Dhaka Gulshan Hotel. It begins with the brief history of the hotel and speaks about its illustrious past. It ...
  • Public relations and marketing activities at Finger Flights Travel Agency 
    Hasan, Md Tanvir (Daffodil International University, 2026-09-24)
    This internship report is an analytical examination of the public relations (PR) and marketing efforts of a rapidly growing travel services provider in Bangladesh Finger Flights Travel Agency. The main objective of the ...
  • Reservation Process in the call center department of Sea Pearl Beach Resort and Spa 
    Akmal, Zidan Shadman (Daffodil International University, 2025-10-10)
    The internship in the Reservation Call Center Department provided me a real world customer service working experience in the dynamic, fast-moving communication environment. The main goal of this internship was to have ...
  • Event Management Procedures of Event Queen BD 
    Rahman, Ridwanah (Daffodil International University, 2025-10-15)
    The report is prepared for the internship program of Bachelors of Tourism and Hospitality Management, Daffodil International University. It has a common ground with the practical learning experience at Event Queen BD, which ...
  • Enhancing Tourist Flow through Social Media Buying: Initiatives by Urban Valy – A Digital Marketing Agency 
    Rizvi, Ashraf Ahmed (Daffodil International University, 2025-11-20)
    This internship report looks at how travel and people interact with it impact the industry. It is based on my six-month internship at Urban Valley, a digital marketing agency in tourism promotion. The main objective of ...
  • Sales operations of Days Hotel Dhaka 
    Ahmed, Tanjir (Daffodil International University, 2025-11-08)
    The report concerns an overview of Days Hotel Dhaka’s general sales operations, how it has determined sales success in business growth, customer satisfaction, and the competitive climb. Days Hotel Dhaka, a venture hotel ...
  • Food & Beverage Service Operations: A Case Study of Wyndham Sanya Bay, China 
    Tushi, Tanjum Akter (Daffodil International University, 2025-10-30)
    The Wyndham Sanya Bay resort is a Five -Star property located in Hainan, China. The resort provides an array of modern amenities along with various dining options, as well as excellent guest services. The Food & Beverage ...
  • Front Office Operations and Challenges of Wyndham Sanya Bay,China 
    Farabi, Muhammad Al (Daffodil International University, 2025-09-26)
    This is a report of the findings of research into the various aspects of front desk operations and problems experienced in the global hospitality area. The research involved the investigation of how hotels handle guests, ...
  • Sales and Marketing process of Days Hotel 
    Sohel, Abul Hossain (Daffodil International University, 2025-10-03)
    All of the process of marketing and sales of Days Hotel Dhaka are representing in this internship report. This is an exclusive business-Class Budget Luxury hotel in the diplomatic hub of Baridhara, Dhaka, besides this hotel ...
  • Operational Processes of the Front Office Department at Divine Lake Island Resort 
    Supti, Tasmiha Akter (Daffodil International University, 2025-11-20)
    This internship report is a reflection of the six months professional experience at the Divine Lake Island Resort, Kaptai, during the Bachelor of Tourism and Hospitality Management course of study. The major focus was the ...
  • Front Office Operations of Renaissance Dhaka Gulshan Hotel 
    Azizi, Md Al Asad Azizi (Daffodil International University, 2025-11-24)
    The Renaissance Dhaka Gulshan Hotel stands out as an addition to the Marriott portfolio in Bangladesh, and the hotel is a vivid representation of the recent standards in modern hospitality in the luxury hotel sector in the ...
  • Recruitment and Selection Process of Green Nature Resort and Suites Cox’s Bazar 
    Uddin, Naism (Daffodil International University, 2025-11-18)
    This study focuses on the Recruitment and Selection process of Green Nature Resort and Suites, situated at Cox’s Bazar. This report is an endeavor to overview and analyze the recruitment & selection techniques of the resort, ...

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