Faculty of Business and Entrepreneurship: Recent submissions

  • The Front Office Operations of Hotel Bengal Blueberry 
    Rafi, Md Alaul Al (Daffodil International University, 2024-06-27)
    This report represents the work process of Hotel Bengal Blueberry’s Front Office Department. This report shows how the Front Office team members perform their responsibilities, how they tackle guest complain, reservation ...
  • Public Relation Marketing Process of Dhaka Regency Hotel & Resort 
    Liya, Jannatul Sultana (Daffodil International University, 2024-08-21)
    During this internship, I gained valuable insights into the practical operations of a five-star hotel. In the hospitality sector, guest retention is a significant challenge, as customers consistently seek the best experiences. ...
  • Food and Beverage Service Management at Radisson Blu Dhaka 
    Asif, Mohammed (Daffodil International University, 2024-10-24)
    This research delves into the operations and management of The Food and Beverage Service Management at Radisson Blu Dhaka. The Food and Beverage sector plays a pivotal role in the hospitality industry, significantly ...
  • An Analysis on Marketing Strategy of Bangladesh Tourism Board. 
    Abdullah, Ali Haider (Daffodil International University, 2024-10-20)
    This report was written as a part of an internship program that the Bangladesh Tourism Board and I oversaw. The report's main goal is to examine and assess the marketing techniques used by the Bangladesh Tourism Board to ...
  • Internship Report on Reservation Process of Grace Cox Smart Hotel 
    Rahman, Labib Ibna Abdur (Daffodil International University, 2024-11-04)
    This report outlines my six-month internship at Grace Cox Smart Hotel, where I have worked as a reservation executive. It provides an overview of the hotel’s reservation process and theres ponsibilities of the reservation ...
  • Marketing activities of GRACE COX SMART HOTEL Cox’s Bazar 
    Shanto, Sheikh Ahmudul Islam (Daffodil International University, 2024-11-07)
    This internship report offers a thorough examination of Grace Cox Smart Hotel's marketing divisions, with a particular emphasis on tactics meant to increase market penetration and consumer involvement in the hospitality ...
  • Food and Beverage Production Process of Pearl Hotel 
    Ghosh, Anik (Daffodil International University, 2024-11-04)
    The main objective of the report is to analyze the operation of the Main kitchen and cold kitchen of Hotel Pearl Hotel. The main focus of my study is food safety and hygiene measures. This Hotel, I joined as a trainee, and ...
  • Operation Process of Old Terrace Restaurant 
    Chowdhury, Md Asif (Daffodil International University, 2024-11-11)
    The Old Terrace Restaurant, tucked away in the center of the city, provides a distinctive dining experience that combines fine culinary artistry with friendly service. The restaurant, which was founded with the goal of ...
  • Reservation Management System (RMS) of a Travel Agency: 
    Ahmad, Fayez (Daffodil International University, 2024-11-16)
    Established in 1997 by Mr. Akram Khan, New Line Travel International is a well-known and esteemed travel agency in Bangladesh. The company is widely recognized for its unique strategy and functions like a “personal travel ...
  • Internship Report on Front Office Operations of Horizon Resort and Spa 
    Saon, Md. Marajul Islam (Daffodil International University, 2024-11-24)
    The operational procedures and experiences during an internship at the Horizon Resort and Spa’s front office are thoroughly examined in this report. The 1-year internship, which was required for Daffodil International ...
  • Sales strategies for guest retention in the hospitality industry: a study on DRHR 
    Efaz, Ashfak Mosen (Daffodil International University, 2024-11-28)
    My six-month apprenticeship in the marketing and sales department of the DRHR served as the inspiration for this paper. I gained significant insights into the internal operations of a five-star hotel and the challenges ...
  • The Operational Process of Butcher Kitchen at the Westin Dhaka 
    Sabbir, Bellal Hosen (Daffodil International University, 2024-11-28)
    During the six-month internship period, The Westin Dhaka gave opportunities to work with them and learn. As a food and beverage production trainee, there were lots of tasks that were completed. This report mentions the ...
  • Housekeeping Operations of The Sanya Edition, China 
    Ronju, Abdullah All Mamun (Daffodil International University, 2024-11-28)
    This internship report, titled “Housekeeping Operation of The Sanya Edition”, provides an in- depth analysis of the housekeeping operations at The Sanya Edition. The report explores the daily functions of the department, ...
  • Internship Report on Front Office Operation of Horizon Resort and Spa, Sanya, Hainan. 
    Yash, Muktasid Bin Ahammed (Daffodil International University, 2024-11-28)
    This report presents an analysis of the Front Office Operations at HORIZON RESORT & SPA during my internship. The main objectives of this report are To explain the front office structure of Horizon Resort and Spa. To explain ...
  • Reservation Process of FirstTrip Limited 
    Showkot, Md Khaled Hossain (Daffodil International University, 2024-12-04)
    The report serves as a comprehensive documentation of my role as a Reservation Executive at FirstTrip Limited, an online travel agency (OTA) owned by the US-Bangla Group, providing an in- depth exploration of my experiences ...
  • Effective Customer Complaint Management in Food & Beverage Service: 
    Opi, Amit Joyanta Das (Daffodil International University, 2024-12-07)
    The report “Effective Customer Complaint Management in Food & Beverage Service: A Case Study on The Sanya Edition” explores how customer complaints are managed in the Food & Beverage (F&B) sector. This study is inspired ...
  • Navigating Operational Challenges in Food & Beverage Service: 
    Unknown author (Daffodil International University, 2024-12-07)
    This internship report provides a comprehensive analysis of the operational challenges faced by the Food & Beverage (F&B) department at Horizon Resort and Spa Sanya Hainan. The hospitality industry, especially in luxury ...
  • Culinary Science Management of Horizon Resort & Spa: A five-star hotel at, China. 
    Mahammud, Ashfak (Daffodil International University, 2024-11-24)
    This internship report provides an in-depth analysis of the Food & Beverage (F&B) department at Horizon Resort & Spa, a five-star luxury resort in China, with a focus on its culinary science management. The study explores ...
  • Guest Relationship Management Process of The International Affairs, Daffodil International University 
    Sourav, Samiat Rahman (Daffodil International University, 2024-12-12)
    This study focuses deeper into the Guest Relationship Management Process of the International Affairs, Daffodil International University. The report's major goal is to highlight the key tasks involved in managing guest ...
  • Sales Tactics of Dhaka Regency Premier Club 
    Rafit, Rahimuzzaman (Daffodil International University, 2024-12-24)
    I had the fortunate opportunity to work in one of Bangladesh's most spectacular performance hotels as part of my internship program. I was placed in the Dhaka Regency Hotel and Resort'spremium club, which is part of the ...

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