Abstract:
This report provides an extensive overview of an internship experience at Jamuna Bank, focusing on various aspects such as the bank's background, mission, and strategic priorities, as well as detailing internship-related activities and organization-wide initiatives. Chapter 1 introduces the report, while Chapter 2 elaborates on the origin, objective, and scope of the project. Methodology is discussed in Chapter 3, followed by an exploration of Jamuna Bank PLC’s background, vision, mission, corporate slogan, strategic priorities, organizational structure, branches, products/services, local remittance, and foreign exchange in Chapter 4. Internship activities are detailed in Chapter 5, covering work-related tasks, cash L/C, letter of credit authorization, assisting in L/C account openings, foreign currency sales, and export/import registers. Organization-wide activities, including inward mail registration, account management, cheque book requisition/issuing, remittance authorization, and SSS closure, are also discussed. Chapter 6 highlights the limitations of the study, while Chapter 7 presents observations, findings, a SWOT analysis, and lessons learned from Daffodil International University. Recommendations for Jamuna Bank PLC and Daffodil International University are provided in Chapter 8, along with proposed improvement plans. Finally, Chapter 9 concludes the report, summarizing key insights and conclusions drawn from the internship experience. References and appendices are included in Chapters 10 and 11, respectively.