Performance Appraisal Practices and Organizational Citizenship Behavior: Evidence from Jordan

Abstract

Performance appraisal practices and organizational citizenship behavior are critical to leading employeerecognition. This study examines the impact of performance appraisals on organizational citizenship behavioramong employees at Jordanian private universities. A total of 170 administrative employees from Jordan'sprivate universities participated in the study by distributing questionnaires using random sampling. The resultsof a regression analysis confirm the significance and positive impact of evaluating performance appraisalpractices on organizational citizenship behavior. Finally, performance appraisal practices motivate the practiceof organizational citizenship behaviors such as generosity, altruism, civilized behavior, general commitment,and sports spirit. Based on that, these results contribute to a better understanding of the impact of performanceappraisal on organizational citizenship behavior. Also, this study reveals that private university employees exhibitthis practice to a high degree, and they attribute this to a variety of factors, including performance appraisal,passion, human relationships, friendship, and human tendencies toward assisting