Abstract:
The rapid advancement of digital technology has significantly transformed the healthcare and pharmaceutical industries. This thesis presents the development of an "Online Order System App for Pharmaceuticals," specifically tailored for Beacon Pharmaceuticals, to streamline and enhance operational efficiency. The app serves as a centralized platform for field medical information officers (MIOs) to manage essential tasks, including ordering products for customers and patients, accessing product pricing and offer details, and generating invoices. Furthermore, the system incorporates delivery tracking features, enabling real-time updates on order statuses. To support pharmaceutical sales and marketing efforts, the app facilitates the submission of doctor visit reports and doctor prescription (RX) reports, ensuring seamless communication and record-keeping. Additionally, the inclusion of sales target and achievement tracking provides MIOs and management with a comprehensive overview of performance metrics. By integrating these functionalities, the proposed app addresses challenges such as manual data entry, fragmented communication, and inefficiencies in order management. The study also highlights the design process, implementation strategies, and the potential impact of this system on operational workflows. Ultimately, this research underscores the value of digital solutions in optimizing pharmaceutical operations and enhancing customer satisfaction.
