Management Information Systems Support and Practices in Arbab Group

Abstract

The purpose of my internship was to provide hardware and software maintenance support. This report outlines the roles, responsibilities, and key learnings I acquired during my internship at Arbab Group, under the title “Management Information Systems Support and Practices in Arbab Group”. Throughout my internship, I was entrusted with various technical responsibilities, including ERP Management, device setup, installation of different versions of Microsoft Office, operating systems, and application software, as well as troubleshooting, networking, and basic internet support. My primary focus was on hardware maintenance. In this report, I have highlighted how I handled these tasks, assessed my effectiveness during the internship, and evaluated the overall success of the experience. Additionally, I addressed the real-world challenges I encountered and how I approached solving them. This report captures the comprehensive knowledge and practical insights I gained throughout my internship period.