Smart Hotel Management System

Abstract

Smart Hotel Management Systems use the latest technologies, including the Internet of Things (IoT), Artificial Intelligence (AI), cloud computing, and data analytics to optimize the work of hotels, better their experience with guests, and increase the efficiency of resources use. This system allows managing rooms automatically, smart check-in and check-out, personalized guest management, and light and temperature control which is energy-efficient and real-time monitoring of the hotel facilities. Smart hotel management decreases the amount of human intervention, operational expenses and errors by combining smart reservation system, online payment system, and customer review analysis. Also, AI-based trends can be used to aid decision-making when it comes to demandprediction, personnel management, and optimization of maintenance. The Smart Hotel Management System in general is a scalable, secure, and efficient system that is able to turn traditional hotels into intelligent, customer-centric service spaces.