Hotel Management System

Abstract

The Roberto Hotel and Resort system is a web-based application to automate hotel operations for medium and small hotels. The system supports multiple roles with valuable features like booking, payment, refund, and management. Customers can securely register, login, update the information, and manage booking online. The cart and checkout system are implemented to ensure safe and continental online payments, with loyalty reward feature, while the refund and cancellation system are also transparent processing. Admin can monitor and control all the system andactivities efficiently, on the other hand can handle day to day booking and service tasks. The automation of check-in and check-out function providesextra power to the project. With a very strong security, data-protection, and user-friendly design, this system can reduce the manual work process and improve accuracy with customer satisfaction. Overall, it provides a modern and reliable solution for medium and small-sized hotel businesses.