Implementation of an ERP system for contributing the improvement of business process : A Study From Spark Tech IT

Abstract

This Internship Report focuses on the roll out of an ERP at Spark Tech IT is a pioneering IT services/digital solutions business. The ERP was implemented to the help align business processes, better access to acerated data, fact-based decision making and the ability to grow. This report cover the whole procedure of ERP implementation such as goals, stages, problems faced and the remedies used. The implementation has been accomplished in a phased manner which is the planned, right from the requirements analysis and planning through the system design & customization the data migration and testing. One key objective was to consolidate disparate business functions like finance, HR, and project management into a single system in order of its streamline operations and break down silos. Primary pain-points encountered during the roll out were to employees were jade for the new system, migration of data and differentiation delay. To address these issued Spark Tech IT implemented an agile approach which was centered on continuous feedback with constant adaptations. In addition extensive training implementation and change management initiatives were implemented to help employee transection smoothly into the new system. The results so far is significant with improved operational efficiency, real-time information, and costsavings due to the expanded ERP. The systems scalability to size with the growth of the company also means it is a system Spark Tech IT will continue to benefit from for years to come. This report gives as completed overview on the implementation the pitfalls that needs to be overcome and the good things that has happened as a result in the successful use of the ERP system which provide input to prospective ERP projects in the organizations of same magnitude and size.