Abstract:
This paper analyzes the marketing strategies of Innovative IT Solutions Ltd, including the avenues through which it uses various digital platforms to communicate with and attract customers. The research examines how the company is planning, doing and checking their marketing activities by revealing what are the strengths they have, what are weaknesses they had and threats could happen. Firsthand data was received from personal observation, communication with clients, the tracking of past campaigns, the CRM use, and interactions with employees during the internship month. Secondary data collection has been done from the official website, company records as well as previous academic literature. This report indicates that company already actively uses Facebook, LinkedIn, Google Ads and email to drive awareness and leads. The agency possesses great accounts management excellent client communication emphasis, a fantastic social presence and creative space on working farm. However, it had a few downsides such as dependency on the manual workflows, low automation support, documentations were a mixed bag and limited analytics. Insights however point out that, while brand awareness is top – investment in middle & bottom of the funnel consideration, conversion & retention is key, to build more structured, datainformed processes. Key takeaways: The report ends with some recommendations including in relation to automation, more relevant content strategy and a re-structured internal collaboration as well as a more systematic campaign evaluation approach. Overall, the report provides a solid insight into the relative strength of the company branding today whilst also identifying avenues for creating competitive advantage and sustainable demand growth in future.