Abstract:
This internship report has evaluated the marketing techniques employed by STH Group, a top real estate and business consultancy company in Bangladesh and has discussed how these techniques have contributed to the improved performance of the company in terms of real estate sales. It was the completion of an internship program under the Bachelor of Real Estate program where I was an intern in the Marketing and Business Development Department of company as an Executive in Destination Marketing. The general objective of the report is to examine how integrated marketing communication, digital promotion and customer relationship management works to a better sale of properties and brand awareness. The paper is both theoretical and practical, as it relies on the marketing models of the 4ps (Product, Price, Place, Promotion) and the Segmentation, Targeting, and Positioning (STP) models. During the internship, I was actively involved in the planning of the campaigns, social media promotions, organization of the events, and following up with the clients. Such experiences offered practical experience in data-driven marketing, teamwork, and professional communication. The analysis shows that the good performance of STH Group lies in the use of digital marketing, individual customer care, and brand consistency in its messaging. Nevertheless, market research, better utilization of Customer Relationship Management (CRM) tools, and training the staff on marketing analytics can further help the company to become more competitive. Generally, the internship experience helped to deepen my knowledge on the working aspects of marketing activities, enhanced my analytical and communicative abilities, and gave me a good background towards being a professional in marketing and real estate business management.
