Internship Report on “Retail Banking Operations of NRBC Bank PLC”

Abstract

I prepared this report based on my experience as an intern at NRBC Bank PLC, Charabagh Branch. The main objective of the internship was to learn about how banks work in the real world and connect that knowledge to what I learned in university. Bangladeshis who live outside the country started NRBC Bank PLC in 2013. Its goal is to help Bangladesh's economy grow by providing quick and easy remittance services. The bank provides a wide range of services, such as retail banking, financing for small and medium-sized businesses (SMEs) and large companies, remittances, foreign trade, and digital banking. I worked in several areas during my internship, including opening accounts, making sure KYC rules were followed, transferring money, and processing loans. These tasks taught me how banks work, how to keep customers happy, and how to make sure that all activities follow the rules. The experience helped me get better at working with others, understanding money, and communicating. In general, this internship taught me a lot about how the financial world works. It made me want to start a career as an entrepreneur, where I can use my banking knowledge and leadership skills to come up with new business ideas that help the economy grow.