An Analysis of the Sales Management of Akij Venture Ltd

Abstract

This report delivers an in-depth analysis of the Sales Management at Akij Venture Limited, selling process, sales administration role and responsibilities, challenge areas, how they solve problem and recommendations for development. The report analyzes the process of order management using Oracle ERP, prioritizing the company’s systematic approach to handling order placement, cancellation, returns, sales agreements, and customer communication. It demonstrates the importance of appropriate communication and collaboration between the field force sales people and the sales Admin department to ensure smooth operations and on time support to achieve organizational goals. As part of the order management team, the company uses Oracle ERP software for managing order placement, order resubmissions for changing trade offers, sales return, sales agreement, and generating reports such as balance statements, pending orders, customer-wise statements, and collection reports. This helps manage transparency and reliability in business operations. In addition, field force faces any issues are solve problem instantly, displaying the responsiveness of the team and the productivity of the internal communication system. The report also covers my contributions within the Sales Administration team, where I work for order management team and I was responsible for order placement, cancellation, returns, sales agreement preparation, and report generation. I managed challenging tasks such as order resubmissions on oracle when any product trade offer change and communication with the field force (ASM and RSM) to solve their problem instantly either its related-on oracle ERP or any distribution related problem. All those responsibilities enabled me acquire practical experience in sales operations, data management, and improving communication between departments in a fastmoving consumer goods (FMCG) company. In conclusion, this report complete view of Akij Venture Ltd.’s sales administration operation and strategies. It shows the company’s strengths in systematic order management and communication while recognizing the opportunities for technological and operational improvements. Personally, this internship has enhanced my interest in sales management, sales admin operations, and strategic planning and achieve organizational goals. It has inspired me to aim for a successful career focused on developing relevant skills, building teamwork, and continuous learning.