Internship Report On Performance Appraisal and Management Activities of Mercantile Bank PLC A Study on Gareeb-E-Newaz Avenue Branch

Abstract

This internship report focuses on the performance appraisal and management activities at Mercantile Bank PLC, Gareeb-E-Newaz Avenue Branch. The objective is to understand how performance evaluations are conducted, identify gaps, and suggest improvements. Through primary observations and interactions with the HR department during my three-month internship, I found that the bank employs a semi-annual appraisal system that influences promotions, bonuses, and training needs. However, it also faces limitations like bias and lack of modern evaluation tools. The report concludes with recommendations such as implementing 360-degree feedback and digital appraisal platforms.