Internship Report on Overview of Employee Performance Evaluation– A study on Orange Business Development Ltd.”

Abstract

This internship report offers a thorough analysis of the Employee Performance Evaluation Process at Orange Business Development Ltd., run under the Bachelor of Business Administration (BBA) program at Daffodil International University. The main goal of this paper is to investigate, examine, and assess the present performance management system of the organization, find current deficiencies, and offer feasible suggestions for enhancement. Focusing on the HR department and its duties, the paper starts with a thorough examination of the organization including its mission, vision, and structural hierarchy. It then investigates the basic components of employee performance assessment, including its definition, significance, and the tracking and measuring of employee contributions by Key Performance Indicators (KPIs). The report's main part looks at OrangeBD's present performance evaluation system, which comprises self-evaluation, supervisory assessment, and project-based evaluations. Performance Management System (PMS) measurements have also been investigated to see how performance data is used for company decision-making. Qualitative and quantitative research have shown that there are some problems and areas for improvement in the current assessment system. These include inconsistent standards for evaluations, not enough use of employee feedback, and a lack of regular performance review cycles. The report gives some useful suggestions for how to fix these problems, such as making sure that all evaluations are done the same way, using 360-degree feedback, and using digital tools to keep an eye on performance all the time. The study emphasizes the effects of pragmatic performance assessment, including increased employee involvement, closer alignment with company objectives, and higher general production. The results and suggestions offered seek to help OrangeBD improve its performance management system and promote a high-performance organizational culture.