Abstract:
This report highlights the production process at the Flower & Sea View Kitchen of Horizon Resort & Spa, Sanya, China. Renowned for its luxury and guest satisfaction, the kitchen delivers high-quality meals using fresh, local ingredients while prioritizingfood safety, sustainability, and efficient operations. First the Introduction Chapter of the Study introduces Horizon Resort & Spa, emphasizing its focus on food safety, efficiency, and guest satisfaction. It outlines the report's objectives, scope, and methodology, relying on qualitative research approach and secondary data sources. Then Company Profile Provides an overview of Horizon Resort & Spa, located in Yalong Bay, Sanya, China. The resort combines luxury, and premium guest services. It highlights the mission to offer exceptional hospitality, the vision to be a global leader in luxury resorts, and key milestones such as sustainability initiatives. Facilities include diverse dining options, recreational activities, and well-designed accommodations. In Discussions & Analyses chapter describes the Flower & Sea View Kitchen's production process, focusing on food safety, hygiene protocols, pest control, and operational challenges. The chapter outlines steps from ingredient sourcing to post- service cleanup and highlights practices like FIFO (First In, First Out), staff training, and sustainable waste management. Best dining experiences through meticulous production process, customer-focused practices, and innovative technologies, all while prioritizing food safety, sustainability, and guest satisfaction. Last Findings & Recommendations, This chapter identifies the kitchen's strengths, such as food safety protocols, and quality control measures. Weaknesses include reliance on single suppliers and operational inefficiencies during
