Abstract:
This report provides an in-depth overview of my six-month internship in the Food & Beverage Production Department at The Midori by Lakeshore, a premier boutique hotel under Lakeshore Hospitality Group. The internship offered hands-on experience in managing the complete food production process, encompassing pre-production, during-production, and post-production activities. The pre-production phase focused on essential preparations, including menu planning, sourcing ingredients, and organizing mise en place to ensure smooth operations. During production, I participated in tasks such as live cooking, buffet management, and ensuring the timely delivery of high-quality dishes. The post-production phase involved maintaining hygiene, managing leftovers, restocking, and preparing for the next service. Throughout the internship, I gained valuable insights into the importance of hygiene, teamwork, and effective communication in delivering exceptional service. Despite challenges like supplier issues, time management pressures, and equipment maintenance, the experience taught me adaptability, problem-solving, and the significance of upholding quality standards in a high- pressure environment. The findings and recommendations outlined in this report aim to enhance operational efficiency and guest satisfaction in the Food & Beverage Production Department at The Midori by Lakeshore. This internship has been instrumental in shaping my professional skills and understanding of the hospitality industry.
