An Evaluation of the Employees’ Satisfaction of Bank Asia Ltd: A Study of Holy Family Red Crescent Medical College Hospital Branch (HFRCMCHB), Dhaka.

Abstract

This report is based on my internship program and the topic is “An Evaluation of the Employees’ Satisfaction of Bank Asia Ltd. A study of HFRCMCHB, Dhaka”. The study has been carried out with the objectives-To explain job satisfaction, measure employees’ satisfaction of Bank Asia Ltd, HFRCMCH Branch, identify problems that cause employees’ dissatisfaction, make some recommendations to solve the problems. The survey results of competitive performance analysis are represented and highlighted by graphical representation in percentage basis. When employees were asked about their present job satisfaction specially, regular assigned activities with 5 options in each question given to the employees from the stage of strongly agree to strongly disagree including neutral to choose their desired answer. There were 12 employees in HFRCMCH branch and they were asked 15 questions about their present job satisfaction, among which 17.78% were strongly agreed, 25% were neutral, 47.78% were agreed and 9.44% were disagree. Findings of each of the survey result are followed by a suggestion. There were some problems identified that the training facilities of the Bank Asia Ltd. of HFRCMCH Branch were not sufficient, employees were neutral of their working environment because their expectation was little bit higher, employees were dissatisfied with the time they get leave, employees were dissatisfied with the other benefits offered by their organization, employees were disagreed with the overall job security. Some recommendations have been given here- Bank Asia should give more attention to personal accomplishment and recognition of the employee to increase the level of job satisfaction, Bank Asia should give more attention about the employees’ time that they get leave; Bank Asia can give attention about the employee’s other benefits offered by their organization, Bank Asia should give more attention about their employee’s overall job security.