Investigation on Factors Influencing Cyber Slacking and Internet Abusive Behavior

Abstract

In this research, we investigated the influence of individual factors and organizational factors in a one platform; these factors are motives of cyberslacking and internet abuse intention. According to the source of Daffodil International University’s IT, they revealed that cyberslacking behavior is existed in this organization. Several times peoples in this organization visited various online newspaper, entertainment, transportation sites and so on. Another survey by International Data Corp (IDC), 30 to 40% of internet access was spent on non-work related browsing, and a tremendous 60% of all online purchases were made during working hours. It exposed that 70% of all web traffic to Internet mature websites occurs during the work hours of 9am-5pm. 58% of industrial spying was done by current or former employees. 48% of large companies blamed their worst security breaches on employees. 46% of the one thousand largest companies globally utilized IM (Instant Message) as a daily communications tool. 64% of employees said they use the Internet for personal interest during working hours. 37% of workers said they surf the Web constantly at work. 77.7% of major U.S. companies keep tabs on employees by checking their e-mail, Internet, phone calls, computer files, or by videotaping them at work. 63% of companies monitored workers Internet connections and 47% store and review employee e-mail. 27% of companies said that they’ve fired employees for misuse of office e-mail or Internet connections, and 65% report some disciplinary measure for those offenses. 90% of employees feel the Internet can be addictive, and 41 percent admit to personal surfing at work for more than three hours per week. 60% of Security Breaches occurred within the Company – behind the Firewall. 25% of corporate Internet traffic was considered to be ix ©Daffodil International University “unrelated to work”. 30-40% of lost productivity was accounted for by cyber-slacking. 32.6% of workers surfed the net with no specific objective; men were twice as likely as women. Some estimates disclosed that computer crime may cost as much as $50 billion per year. Around 80% of computer crime was committed by “insiders” and they managed to steal $100 million by some estimates; $1 billion by others. The average fraud inflicted a loss of about $110,000 per corporate/organization victim, and $15,000 to each individual victim. In here, data were collected through a survey questionnaire. We used SPSS and SmartPLS 3 to analyze the data collected; and also SEM (Structural Equation Modeling) that is helpful in confirming the model of research studies involving latent variables. This research explores the impacts of both individual and organizational factors on cyberslacking and internet abuse intention among employees who are already directly or indirectly connected to IT sectors’, as most of the previous research has focused on these factors individually. We employs both theoretical and practical contributions in this paper. The results supported all of the hypothesized relationships among individual factors, organizational factors, cyberslacking and internet abuse intention. Our proposed model was empirically tested and contributed to an augmentative body of knowledge about the influential factors on cyberslacking as well as internet abuse intention. Above all, we discuss the results as to know how the present study expands on previous research, and based on limitations future directions research are indicated.