Credit Management Procedures of Mercantile Bank Limited

Abstract

This report is based on “Credit Management of Mercantile Bank Limited” which is prepared from my experience of working in Credit Department at Mercantile Bank Limited. Bank’s most important works are collecting deposit from clients and giving loan to clients. Through this process banks are making their revenue. The employees of Mercantile Bank Limited are very serious about their work. They maintain a protocol to establish a good relationship with existing clients and new clients. For their good services every month MBL collected big amount deposit from clients. Managing those deposit money is very important work for any bank. MBL believe that about 80% to 90% of deposit money must be invested in loan section. This report focuses on different credit facilities provided by Mercantile Bank Limited and its overall procedure of lending. With the clear mission provide effective banking services and to contribute socio-economic development of the country, Mercantile Bank Limited emerged as a new commercial bank and launched its operation on 2nd June, 1999. The bank has 129branches all over the country upto2018. Those branches are always ready to provide good services for their clients. I did my internship in MBL Gareeb-e-Newaz Branch, address- 22 Gareeb-e-Newaz Avenue ,Sector no-13,Uttara Dhaka-1230 First 2 month I worked in General Banking Division. Here I learned how to open an account, how to provide quick services because customer wants quick and good quality service. I also learned how to arrange supplementary, remittance process, write pay order, and register inward & outward. Last 1 month I worked in Credit and LC department. I got chance to site visit. I also learned to fill up IMP form. And gain clear idea about loan process and LC. The major task for a bank is to survive in the competitive environment of credit service by managing its assets and liabilities in an effective way. And Mercantile Bank Limited manages the assets and liabilities in effective way and earn success and prosperity constantly. Is operates in a disciplined and prudent manner with a focus on driving productivity with delivering sustainable improvements in business performance.