Abstract:
Banking service in Bangladesh is defined as a highly competitive and much regulated area. With
a good number of banks already in service and a few more in the under process, the market is
becoming increasing day by the day.
it is necessary to know why I completed my internship program and presented a summary of the
public of Janata Bank Limited.
Here I tried to show on the banks history of JBL, its mission and vision, major section and
department, business unit, major products & services and financial statement.
After Janata Bank Limited's "Credit Risk Management", I finally got some results from customer
satisfaction analysis. Then I give some recommendations to conclude my report.
