Abstract:
Technomedia Limited (TML) is a new generation total banking solutions provider in
Bangladesh. In order to serve the indigenous banking industry better, Technomedia
Limited has a strategic alliance with world renowned companies like NCR
Corporation, USA. Technomedia Limited (TML) is one of the pioneer distributor of
NCR Corporation USA, with its System media Division, Financial Service Division,
Payment System Solution etc.In 2010 Technomedia Limited is awarded as the 2nd
largest distributor for NCR ATM in Middle East Africa (MEA) region.It should also
be noted that Technomedia Limited has awarded NCR highest achiever award named
“Circle of Distinction” in the year 2011 & 2012. We also have awarded highest
achiever award by NCR named “AWARD OF DISTINCTION” for the year 2014.Our
support solutions simplify our valued customer operations with a single point of
contract and flexible SLA to differentiate customer experience from competitors. Our
experienced Customer Care Agent log calls into our help desk system. Then allocate
call to our Field Engineer within committed Service Level Agreement with our
customers. We are also able to provide business critical support for 7 days x 24 hours
if required.
