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Customer Satisfaction- on United Commercial Bank.

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dc.contributor.author Kiron, Md. Shah Alam
dc.date.accessioned 2020-09-13T06:01:40Z
dc.date.available 2020-09-13T06:01:40Z
dc.date.issued 2019-04-24
dc.identifier.uri http://dspace.daffodilvarsity.edu.bd:8080/handle/123456789/4254
dc.description Customer satisfaction refers to fulfilling the customer need and demand. On the other hand, customer satisfaction is important for an organization because when overall customer is satisfied for everything, so organization achieve better output. Every company want to keep their customer happy because happy customer more profitable. Customer satisfaction can be reduce customer slower when they are getting all facilities and features they can’t move to another organization. As well as don’t talk about positive world of mouth which is increase brand value. When we provide better service and product for customer satisfaction so all the customer will satisfied and only customer satisfaction is factor in financial industry that can be stand out from the competition as well as most of the organization follow this way for increasing customers. When we provide better service to the customer, they are felling happy beside that it’s can be achieving organization goal. en_US
dc.description.abstract This internship report is prepared for Masters of Business Administration which is required for this program. After completing my internship program in marketing department of United Commercial Bank, I have prepared my internship report with my knowledge and practical skill, experience. This report prepared on “Customer satisfaction on UCBL Bank of Unite Commercial Bank, and there have the marketing department for improvement of their customer satisfaction United Commercial Bank is one of the pioneer financial company in Bangladesh, and this organization organize different types of research team for increase their customer satisfaction for getting better output. UCBL spending a huge amount for their marketing department for research about customer satisfaction is not expanding but it is investment for get information about customer satisfaction. en_US
dc.language.iso en en_US
dc.publisher Daffodil International University en_US
dc.subject Customer Satisfaction- en_US
dc.title Customer Satisfaction- on United Commercial Bank. en_US
dc.type Other en_US


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