Abstract:
This report emphasizes and illustrates on “Customer satisfaction in DYNASTY
GROUP”- It is known to all, that Customer Satisfaction in our RMG sector.
The Ready-Made Garments (RMG) industry possesses an extraordinary position in the
Bangladesh economy. It is the biggest sending out industry in Bangladesh, which
experienced amazing development amid the most recent 25 years. By exploiting a protected
market under the arrangement of Multi Fiber Agreement (MFA) of GATT, it achieved a
prominent regarding outside trade income, fares, industrialization and commitment to GDP
inside a limited capacity to focus time. The business assumes a key job in work age and in
the arrangement of salary to poor people. Almost four million laborers are straightforwardly
and in excess of twelve million occupants are in a roundabout way connected with the
business. In the course of the last a quarter century, the quantity of assembling units has
developed from 180 to more than 4000. The part has additionally assumed a noteworthy
job in the financial advancement of the nation.
Description:
Customer Satisfaction always important in business world, its help to get better output in
this organization and achieve organizational goal.
It was a wonderful experience during this internship program in Dynasty group. I have
learned many knowledge and practical experience how to collect data and how to work in
official environment, office culture, attitude, manners etc. This work increases my skill
about manage organization environment, workforce, product quality measure, etc.
