Employee Satisfaction of AKH Group

Abstract

The report is prepared to evaluate the employees’ satisfaction of AKH Group that is entitled “Employee Satisfaction of AKH Group” as a requirement of internship under the BBA program of Daffodil International University. Apart from the academic knowledge gained, preparation of report has given me the opportunity to acquire a practical experience. This report will help to understand the exposure of on the job training in an organization and help to match the theoretical knowledge in a practical situation. The study has been carried out with some objectives such as to explain job satisfaction, to measure the satisfaction, to find out some problems and to make some recommendations for the study. Target population was all the employees of AKH Group from different department who are the part of employees’ job satisfaction in the organization. Sample size of the study is 30 Simple Random Sampling technique was used as a matter of collecting data from the target population for the purpose of conducting the study. Questionnaire and observation method have been used to conduct the study. In questionnaire multiple choice question and open-ended question was used to collect the data. There was a questionnaire with four-Likert scale used to collect the information for this report. Many problems have been identified by the study such as lack of supervision, less benefits and less opportunities, work hour problems, lack of responsible, biasness in the organization. And related to these problems some recommendations are also given in the study. So that they can overcome from those problems. In conclusion, I can say that, every department of AKH Group gives me a pleasure to learn the employee satisfaction properly. From this organization, I have learned practical knowledge about employee satisfaction on the basis of my research I can say that employee attitudes typically reflect the moral of the company. Satisfied employees are extremely important because they represent the company to the public.