Abstract:
The internship report is on “Customer Satisfaction of Sunshine Accessories Mfc. Bd,
Ltd”. The objective of the report is to analyze the Customer Satisfaction of this
organization and to find out the satisfying factors of the customer. In this report includes
the types of satisfaction which is provides to the customers, as well as find out the
different strategy for increasing Customer Satisfaction.
Readymade Garments Industry is the leading foreign currency earning sectors of
Bangladesh. Now-a-days our financial sectors are very much dependent on this sector.
The annual export income of garments sector is driven from two sources. One is woven
garments and others is knit wear. Readymade garments are a 100% export-oriented
garments. Readymade garments exports’ various garments product in foreign market. The
company makes shirts, ladies dress, shorts, trousers, and others for U.S.A, U.K, and for
European countries.
Beginning of Sunshine Accessories Mfc. Bd. Ltd. goes back to 1984 when Sunshine
Accessories Mfc. Bd. Ltd. was set up. Today Sunshine Accessories Mfc. Bd. Ltd is one of
the main producers and exporters of weave pieces of clothing in Bangladesh. In the
course of the most recent two decades, by offering the best mix of value, effectiveness
and efficiency to their esteemed clients, Sunshine Accessories Mfc. Bd. Ltd has possessed
the capacity to grow up from 50 machines sewing unit to a composite material having
sewing, coloring and completing offices of around 20 tons texture and 70000 pc articles
of clothing every day
