Customer Satisfaction of Sunshine Accessories Mfc. Bd, Ltd.

Abstract

The internship report is on “Customer Satisfaction of Sunshine Accessories Mfc. Bd, Ltd”. The objective of the report is to analyze the Customer Satisfaction of this organization and to find out the satisfying factors of the customer. In this report includes the types of satisfaction which is provides to the customers, as well as find out the different strategy for increasing Customer Satisfaction. Readymade Garments Industry is the leading foreign currency earning sectors of Bangladesh. Now-a-days our financial sectors are very much dependent on this sector. The annual export income of garments sector is driven from two sources. One is woven garments and others is knit wear. Readymade garments are a 100% export-oriented garments. Readymade garments exports’ various garments product in foreign market. The company makes shirts, ladies dress, shorts, trousers, and others for U.S.A, U.K, and for European countries. Beginning of Sunshine Accessories Mfc. Bd. Ltd. goes back to 1984 when Sunshine Accessories Mfc. Bd. Ltd. was set up. Today Sunshine Accessories Mfc. Bd. Ltd is one of the main producers and exporters of weave pieces of clothing in Bangladesh. In the course of the most recent two decades, by offering the best mix of value, effectiveness and efficiency to their esteemed clients, Sunshine Accessories Mfc. Bd. Ltd has possessed the capacity to grow up from 50 machines sewing unit to a composite material having sewing, coloring and completing offices of around 20 tons texture and 70000 pc articles of clothing every day