Performance Evaluation of Deposit of First Security Islami Bank

Abstract

This report is prepared for the requirement of the BBA program of DIU. This focus on three month working experiences in FSIBL, Ranabhola Branch and the report topic is “Performance Evaluation of Deposit Service of First Security Islami Bank Ltd., Ranabhola Branch.” I tried my best to provide a clear idea about deposit performance of First Security Islami Bank Ltd. Ranabhola Branch. In Chapter 1, I have discussed about the report broad and specific objectives, scopes. Chapter 2, which means the organizational part, covers all information about the organization. I have discussed about the background of. FSIBL, corporate information and five years financial statements of the organization. I also discussed about the mission and vision of FSIBL. In the Analysis and Research part I have highlighted the financial performance of deposit of FSIBL, Ranabhola Branch. In this part I have shown Five years financial data of the branch through some tables and graphs. I tried my best to gather all the financial information of deposit of the branch. In the ratio analysis there is some ratio which has been collected from annual report 2018 of FSIBL. In research part I have found some problem from the analysis of the financial performance of deposit service of FSIBL, Ranabhola Branch. After analyzing the data that I had collected from the branch I have found that a significant number of Mudaraba STD holders are decreasing since its commencement in 2015 while other deposit account is performing well and amount of total deposit is also increasing in other deposit service. So, I have made a sample survey among the existing deposit customer and also discussed with the branch officer about why this is happening. After doing the survey I have found that some of the customers have complained about the provisional rate of profit provided by the branch is less than the other deposit service. Also, I have found that some customers do not get any prior notice about the fluctuations of provisional rates of profit for Mudaraba STD, although most of the customers agreed that they prior notice. So, based on the overall report I have made some recommendations.