An Evaluation of the Customers Satisfaction of Social Islami Bank Limited

Abstract

The report emphasizes on the “An Evaluation of the Customers’ Satisfaction of Social Islami Bank Limited”. This includes the things and organizations offered by the bank to their customers, the extent of these organizations, related mix-ups, and proposals on the most capable strategy to beat them. Assessing customers' satisfaction is critical for various purposes and for different banks that are enthused about improving the customer experience they give. In my report, I expected to survey the satisfaction of the customers of Social Islami Bank Limited which helped customers offer proposals to finding significant basic intuition responses for customers by evaluating the sufficiency of their very close unit, the ATM corner. Online preferences and agents)) and to improve its strategy and nature of supply and to appreciate the prerequisite for things or organizations and to build a widely inclusive experience Social Islami Bank stays on account of obliged customers that Social Islami Bank has bound them. As a significant part of my academic essential to finish my BBA program, I have to finish my transitory activity program with a three-month term of Social Islamic Bank Limited in my Savar branch. At this period of my preparation, I expanded sensible data concerning the courses I have learned at school. At Social Islami Bank Limited I was given the movement of working as an understudy in two special workplaces like General Banking, Foreign Exchange Department. Social occasion data in two separate habits for specifying as basic and discretionary. The eye to eye trade with the concerned specialists of the branch was the guideline system for social affairs fundamental information and checking various dispersions and related associations for the discretionary information methodology. Social Islami Bank Limited's organizations finished expansive banking and the official's activities in individuals, associations, corporate substances, and distinctive multinationals. The key objective of the bank is to give the best quality and fast help of its customers and to assemble their satisfaction level. Despite the fact that they are making a pleasant appearing, I think they need to give more thought to the general organization system and direct of customers to ensure a clear stream that should assist various branches, similarly as various branches.