An Analysis of the Recruitment and Selection Process of City Online Limited

Abstract

This report was prepared during my internship report in City Online Limited. This report has helped me to understand the practical scenario of Telecommunication Company. City Online Limited is a leading Internet Service Provider and IT solution company in Bangladesh. It is the company of information communication technology to provide the services like Broadband Internet through Fiber to The Home (FTTH) passive optical network technology. This is next generation technology for serve fast, reliable, dedicate and affordable internet service for all level of customer’s. This internship report is based on my observation and experience gathered from the company. This report focuses on the recruitment and selection process that the company is following as I had the privilege to work under HR Division. City Online Limited does external recruitment. Interested candidates within the company can apply for a vacant position but they have to follow all the steps which are followed in external recruitment process. City Online Limited gives advertisement in their City Online Limited Career Site and also in “www.prothom-alojobs.com” and “www.bdjobs.com”. They do not take hard copy of CVs because it makes the CV sorting time consuming. There are eight steps involved in the recruitment and selection process of City Online Limited. Upper level recruitment is more complicated than entry level position. Candidates who have previous work experience are preferred. Selected candidates have to pass the medical test for being recruited. After joining the organization, first six months are counted as probation period. After six months, if the employee performs well then he is provided with a confirmation letter. From this time onwards, the employee can enjoy every benefit that the organization offers. For reducing inefficiency in the process, each step is cross checked by another person. However, City Online Limited has certain limitations which are, they do not have defined job specification, they are still developing their resourcing policy and their HRIS system is not fully developed yet. If City Online Limited can overcome these limitations, then City Online Limited HR Division will be more efficient. In my report I have described the six steps of recruitment and selection process in detail. This report also contains recommendation and conclusion which I think will increase the efficiency in the HR division.