Abstract:
An appraisal of the customer satisfaction of Janata Bank Limited: A study of
Mohammadpur Corporate Branch. The complete report has prepared on the basis of
customer's and their satisfaction of Janata Bank Limited, Mohammadpur communal
Branc, idea of this story is to discover out the opening between the customer's
satisfaction and dissatisfaction. Also,it will explicate and calculate customer satisfaction.
Identify the problem linked to customer satisfaction is also integrated to the main
objective. To find out the gap between satisfaction and dissatisfaction of the customer,
survey can only make clear the situations completely A good number of customer's
attend to the survey phase freely. They have collective a lot about the relationship with
Janata Bank Limited, Mohammadpur Corporate Branch.
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