Abstract:
In colleges, if anyone wants to complain about something we need to write it down on a
paper and submit it in the complaint box. So for solving this problem we are creating an
Online Complaint Management System for Government Grievances. Here anyone related
to college or any other person can just easily log in and submit his complaint [5]. This
complaint letter will be solved by the respective Principal or Admin of this system. In this
system, the facility of managing Users and their data related to their Complaints and their
profile is also easily managed. This data can be easily viewed and modified whenever
required. This Complaint Management System also provides the functionality of
providing a monthly report which will be used to maintain information about how many
complaints are solved in a particular month. It also provides the validation of Users.
