An Evaluation of the Services Quality of Pubali Bank Limited

Abstract

This internship report reliant on the three-month-long internship program that I had successfully completed in Pubali Bank Limited as a need of my MBA program. As being absolutely new to practical, corporate world setting, every hour spent in the association gave me some proportion of experience all the time which can't all be explained in words. In any case, everything considered, they were all useful for my profession. This report joins the chronicled background of Banking in wherever all through the world alongside point by point information about the rising of the Banking Industry in Bangladesh. Regardless, the colossal piece of this report is on Pubali Bank Limited. A study was done in Pubali bank Limited to make this report. That diagram was done to get data about the Service of the Pubali bank Limited.

Bangladesh is a monetarily making country, where business banks accept an essential activity in money related progression. Directly Bangladesh has more than 70+ business banks. As the amount of business banks is higher in Bangladesh, these banks need to fight themselves to get more customers. So shopper reliability's is the most noteworthy issue to be a stress of in the banking business. If a bank can't satisfy its customers than customers must change to various banks as they have dynamically relative choices. This report discusses the satisfaction level of Pubali Bank Limited's customers. Through diagram and data examination I have endeavored to determine if current statists of satisfaction level of Pubali bank Limited.

Anyway, before arriving at any assurance reliant on this report, it may be seen that the report was set up in a present minute and there is a nonattendance of data. However, the report may be profitable for Pubali Bank Limited to grasp their customers.