Abstract:
This report emphasizes on the Evaluation of the Recruitment and selection process of Dutch
Bangla Bank Ltd, focusing on the Gulshan Branch, of Dhaka, Bangladesh. The wide scope of
banking and monetary exercises to individual, firms, and corporate and other worldwide
organizations just as items and administrations offered by the bank to its clients and to keep up
the nature of administration. The activities of the bank can be divided into three categories,
which are, general banking activities, Foreign Exchange activities, and credit or loan and
advance activities. The most important work of the Dutch Bangla Bank Ltd is the credit or loan
and advance activities. The main task of the bank is to collect deposits from all the units and
provide loans for the deficit unit. Remittance stands for the transferring of money from one place
or person to another. The bank provides this facility to its customers as an essential service of
theirs. The money transferring can take place within the country or internationally, to another
country. A country’s economy requires remittance, especially for the GDP growth of developing
countries like Bangladesh. This report consists of four chapters, including the introductory
chapter, the background and history of Dutch Bangla Bank Limited, the conceptual framework,
and the findings of the study. The problems and findings of the Dutch Bangla Bank Limited has
been based on the three month’s internship period, and the suggestions are completely based
from moral observations. The Dutch Bangla Bank Limited has been providing its services from a
long way, and has earned a profound position in the field of building customer relationships and
services. For holding and sustaining its position in the banking sector, it needs to give more
attention in the customer retention development.
