Abstract:
This Internship is on “Telecommunication Service Management of BTCL”. This
reporting need of the internship program for my BSc degree. I was very interested to
internship on Bangladesh Telecommunication Company Limited (BTCL). Because now
a day telecommunication is talk of the world. In this case I am trying to say what I
experience about real filed working process of telecommunication network on BTCL in
this internship time. It was great opportunity for my work on BTCL. This company
provided telephone services all over Bangladesh. First part of the internship report gives
an overview of the history of BTCL. There have main responsibilities data connection
check, domain names, rules & regulation, bandwidth provides, submarine cable capacity,
telephone data exchange services etc. That’s why I am interested subject Telephone
Exchange Service. I have experience practical knowledge about Digital Switch, TDM,
STM, NGM, IMS, switch room.