Comparative Analysis of Usability of Online Classrooms using Different Scoring Techniques

Abstract

Nowadays in this modern technology world, smart phone is easily available in everyone’s house. In 2020 we all are facing a critical situation because of covid-19 virus. As the global coronavirus outbreak spreads, many governments are implementing non-therapeutic preventive measures such as travel bans, remote office operations, country lockdown, and, most crucially, social separation. Because of lockdown our education system also gets closed. Countries have implemented remote education programs to keep the world's student educated. In Bangladesh, students are using many systems to continue their education. We are collected data through a survey to check which system student are using mostly are they usable or not to improve their quality. Students' goal is to check relevant information about e-learning that is satisfactory to them, as well as to ensure the quality of the app, identify areas where it is lacking, and provide recommendations for future action using the SUS, SUPR-Q, UMUX, UMUX_LITE approach. In this survey we are collecting data from reputed daffodil international university. They are mostly using BLC, Google classroom. Despite significant deficiencies, some e-learning apps receive high application scale ratings. Those that recognized tourism apps had their usability examined and reported that they did not meet the SUS benchmark score, therefore they were given suggestions on how to improve them. The goal of this research is to figure out how these apps become top-rated despite poor usability comments. Researchers will learn about the lack of e-learning apps/system that was discovered using SUS, SUPR-Q, UMUX, UMUX_LITE and what steps future researchers in the sector should take.