DCL CRM-360

Abstract

DCL CRM-360 is a web-based application that will use to maintain the relationship between the customers and the organization. DCL CRM-360 system will help a company to improve the connection with current customers. This system is able to attract new consumers and regain lost clients. This system is connected to a software system that makes it easier to gather, organize, and manage information about the consumer. Without proper tracking of the relationship with the customer, it will be a little hard process to expand the business or company. This system will help organizations understand more about their consumers, such as who they are and why they purchase your products, as well as buying patterns. This system may potentially give a competitive advantage if it is used effectively.