Role of Information and Communication Technology in Tourism Development of Bangladesh: A Study on Bangladesh Tourism Board

Abstract

The growth, prosperity, and sustainability of the tourism industry are heavily impacted by supporting industries such as hotels, transport, telecommunication, finance, to an extent, information technology (IT), and of course, communication technology. In today's world, Information and Communication Technology (ICT) plays a critical role in almost every industry. Information and Communication Technology has enabled diverse process reengineering in the tourist business, making it critical to the industry's success. It has brought with it lots of new difficulties and opportunities for business and tourism. Anyone may now obtain worldwide data in a fraction of a second due to the internet. Frequent technology upgrades introduce new trends in several sectors, all of which tend to improve significantly in their particular domains. The usage of ICT in tourism-related businesses has increased tremendously in recent years. Tourism is now one of the world's fastest developing sectors. Because it provides services to a wide range of individuals, it is primarily a service industry. As a result, it is mostly an information product. This report describes how ICT is effective in tourism, the benefits and drawbacks of ICT for tourists, and ICT's new ideas.