Abstract:
Travel agency ERP management system is a web-based application which will be used to maintain a connection between the customers and the organization. This Travel ERP, means Enterprise Resource Planning Software that automates all operations related to travel business including itinerary generation, inventory management, lead generation, customer relationship management and to manage travel business efficiently with latest and demandable technology. Along with it will help to create, maintaining and above all making the whole Travel agency ERP management system automated.
The Travel agency ERP system will assist a business to improve its relationship with current customers along with attracting new customers and also reclaiming the old ones. This technology is linked to a software platform that makes it easier to collect, organize, and manage consumer data. It would be helpful to travel companies and agencies to automate all processes of travel business with advanced features to improve their business efficiency and increase their online bookings. It will be difficult to expand the business or organization without keeping adequate track of the client relationship above all recording and controlling all data. This method will help businesses in learning more about their customers as well as their service taking habits, such as who they are and why they are interested in you, how many customers you have, which service they are taking, how the organization is dealing with users and finally all financial related data with proper tracking with lower error rate. If the system is applied properly, this method has the possibility to provide a competitive advantage that would be helpful for all.