An Analysis of the impact of Counterproductive Work Behavior on employees Performance of Global Islamic Bank Limited

Abstract

Counterproductive work behavior is employee behavior that goes against the lawful interests of an organization. This type of behavior can be harmful to any organization. It also harms the people in organizations including employees and clients, customers, patients, or partners. He or She can be calling in sick actually when they are not ill. They can be insulting another employee in this organization. Stealing something from the employer. They also can be destroying company property and wasting resources. Gossiping, Sabotaging, Incivility, Harassment, and Abuse is also Counterproductive Work Behavior. Global banking sectors have a great impact on any developing country such as Bangladesh. Not only the economy but also the way of people’s lives and their earnings, savings, and future hopes are related to it. In our country banking industries have faced several significant changes in managerial bodies and structure in the last few years. Significant changes such as introducing new technology based on rapid transactions and methods of structuring client-friendly processes affected the working conditions as well as clients' and the employees’ daily lives. The financial industry is now concerned about service quality, customer-oriented, convenient processes, and creative service. Bank workers perform an essential role. In the banking sector, they can provide a high service quality at the same time maintaining the highest productivity. These advancements constitute a great deal of stress for those who work in the banking sector. The banking sector jobs have been highly worthy from a social, financial, and economic point of view. This situation has changed significantly for many reasons; for example, the size of these financial institutions has endured, resulting in massive layoffs, and increased pressure Samnani, A. K., Salamon, S. D., & Singh, P. (2014). increased their demand and competition in daily work, or consumer enmity towards employees who are blamed for selling financial products that lead to the large detriment. These changes created an environment of impressibility among the bank’s staff, which stimulated their work context, and individually recovered the tendency to feel charmed, and so counterproductive work behavior. Global Islamic Bank is one of the largest Islamic sharia-based global banks in Bangladesh. Global Islamic Bank is such an institution that is incontestable in modern society. It plays an essential role in any economic development of a country and forms the core of the money market in a leading country. In recent times the banking sector over the world has been undergoing a lot of changes owing to unrestricted, technological variation, globalization, etc. Bangladesh's banking sector is receiving these changes. The bank plays an important role in the business sectors and the industrialization of a country. Employees behaviorally interlude with supervisors, clients, customers, colleagues, lower, and a junior in a workplace environment. Employees discern the unpleasant interplay as stressors. Enliven to invasion, anger, and negative emotions may realize the feelings of iniquity and can lead to Counterproductive Work Behavior that can ultimately dim the employee's performance. Emotions of employees have a significant role in counterproductive behavior acts. It varies from person to person one can recommence the workplace environment.