Assessment of Pharmaceutical Care for Patient in Retail Pharmacy

Abstract

Pharmacists have a special chance to encourage good health by ensuring the effective use of medications. Medication therapy is one of the most crucial instruments for doing this. In order to improve drug adherence and maximize pharmacological therapy, counseling is crucial. The current state of patient counseling services must therefore be evaluated in order to improve the quality of services provided by community pharmacists. There is currently a dearth of information about the caliber of counseling services provided to patients in Saudi Arabian community pharmacy. This study seeks to close this gap by assessing the counseling abilities and content provided by pharmacists in a sample of neighborhood pharmacies. Thirty community pharmacies in Mymensingh and fifty in Dhaka city participated in the study. Considering their willingness to participate, a convenient sample of neighborhood pharmacies was selected. A form was created to collect data based on the core and supplementary drug use indicators developed by the WHO for evaluating drug use in healthcare settings. The study was carried out by watching how the community pharmacists who took part in it provided counseling services. All of the neighborhood pharmacies completed 250 forms in total. Only 25% of the counseling elements were determined to be adequately completed, compared to a total of 55% of the counseling skills.